![](https://static.wixstatic.com/media/nsplsh_7067646141776636494a67~mv2_d_4581_3064_s_4_2.jpg/v1/fill/w_1920,h_1284,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/nsplsh_7067646141776636494a67~mv2_d_4581_3064_s_4_2.jpg)
![Restaurant Management Software](https://static.wixstatic.com/media/11062b_046589dd56604688b7d44c3166da529d~mv2.jpg/v1/fill/w_621,h_414,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/11062b_046589dd56604688b7d44c3166da529d~mv2.jpg)
CONSULTING AND SUPPORT IN HOSPITALITY SYSTEMS
Services
1. Advice on the acquisition of hardware / software:
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Number of licenses.
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Server type.
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POS numbers and types.
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Number of printers (fiscal / thermal / electronic).
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Type of Software.
2. Advice on parameterization:
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Groups of families.
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Automatic discounts.
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Item tree.
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Combos, offers and promotions.
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Employee roles and privileges.
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Employee attendance control.
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Interface screen design.
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Development of macro and / or smart buttons.
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Command printing.
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Supplies.
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Units (purchase / base / production).
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Suppliers catalog.
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Inventory counting cycles.
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List management.
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Creation of recipes / sub-recipes / production articles.
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Production creation.
If you are thinking of acquiring or need support for the administration of ORACLE software, such as:
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OPERA PMS
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3700 POS
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9700 HMS
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E7 POS
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SIMPHONY
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MY INVENTORY
Netgroup has a new line of services that will allow you to buy the best option for your business and obtain the best performance from it.
![Micros Simphony system for restaurant management](https://static.wixstatic.com/media/6ea67e_694369cba744443aa6bc55fc57d076af~mv2.jpg/v1/fill/w_390,h_330,al_c,lg_1,q_80,enc_avif,quality_auto/WS520Simphony2020Autofire.jpg)
5. Permanent Operational Support:
Telephone and remote attention in situations such as:
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Fiscal printers blocking.
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Terminals offline.
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Reset passwords.
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Creation of employees.
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Account closings and issuance of tax documents.
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Recipe link with POS items.
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Creation in the system of new buttons.
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Equipment monitoring.
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Resolution of posting problems.
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Table blocking analysis.
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Join cash management.
6. Operational Audit for Hospitality Systems:
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We focus on establishing the best practices for your business, thus improving its profitability and the satisfaction of clients, collaborators and workers.
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Business analysis.
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Design and implementation of processes.
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Definition of procedures and instructions.
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Implementation of a control environment.
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KPIs and monitoring to achieve continuous improvement.
3. Hardware and software installation:
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Server and license.
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POS.
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mTablet.
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HandHeld.
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Management and installation of fiscal printers.
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Printers and KDS.
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Finger print.
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Rear display / Protect.
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Pager.
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Magnetic card.
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Bar code scanner.
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Interfaces: Transbank / Multicaja / Junaeb / Commercial Houses.
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Electronic billing.
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Cash management.
4. Personalized training for software management:
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Technical training for software management.
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Training and advice to optimize the operational flow.
![Issuance of Electronic Documents with RES 3700](https://static.wixstatic.com/media/6ea67e_81368544748f41b9b3c35508fe8f0476~mv2.png/v1/fill/w_538,h_273,al_c,q_85,enc_avif,quality_auto/6ea67e_81368544748f41b9b3c35508fe8f0476~mv2.png)
With Oracle RES 3700, you can smoothly issue electronic documents to better manage your business.
![Operational Audit Hospitality Systems](https://static.wixstatic.com/media/6ea67e_56a6dd49efa64e949293fab977596a58~mv2.png/v1/fill/w_538,h_273,al_c,q_85,enc_avif,quality_auto/6ea67e_56a6dd49efa64e949293fab977596a58~mv2.png)
We help you with the acquisition, parameterization, installation and solution of possible problems of your hospitality systems.
![Hospitality for Restaurants and Hotels](https://static.wixstatic.com/media/6ea67e_bd3465330a95436da00908215ffbc4ea~mv2.png/v1/fill/w_567,h_425,al_c,q_85,enc_avif,quality_auto/6ea67e_bd3465330a95436da00908215ffbc4ea~mv2.png)
Oracle Micros Hospitality to help hotels and restaurants manage their businesses.
![Issuance of Electronic Documents with RES 3700](https://static.wixstatic.com/media/6ea67e_81368544748f41b9b3c35508fe8f0476~mv2.png/v1/fill/w_538,h_273,al_c,q_85,enc_avif,quality_auto/6ea67e_81368544748f41b9b3c35508fe8f0476~mv2.png)
With Oracle RES 3700, you can smoothly issue electronic documents to better manage your business.
![Micros Simphony](https://static.wixstatic.com/media/6ea67e_dcdc1c3467aa44bc96d17ae1685c27c3~mv2.png/v1/fill/w_213,h_118,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/oracle-hospitality-vector-logo.png)
![Point of Sale POS Terminal](https://static.wixstatic.com/media/11062b_c19ca48dbf4f48f9acceff498e507355~mv2.jpg/v1/fill/w_326,h_217,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/11062b_c19ca48dbf4f48f9acceff498e507355~mv2.jpg)
Benefits
Reduce staff spending.
Increase in guests or customers with 24-hour online reservations.
Centralization of information.
Its use does not require specific computer knowledge.
Performance reports and trends.
![Hospitality Software](https://static.wixstatic.com/media/b4da081ff3224344b680fc937f5eb86f.jpg/v1/fill/w_327,h_218,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/b4da081ff3224344b680fc937f5eb86f.jpg)
WHY WORK WITH US
Custom Courses
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Training developed for the specific demands and needs of the client.
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Courses include the practical part.
ISO Certificates
Quality in our processes and standards that ensure optimal work.
ISO 9001: 2015 certificates
In the certification process 27001.
Operational Continuity
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Quick response times.
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Permanent stock of spare parts, parts and pieces.
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Management of your company's equipment warranties.
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On-site technicians permanently.