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CONSULTING AND SUPPORT IN HOSPITALITY SYSTEMS
Services
1. Advice on the acquisition of hardware / software:
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Number of licenses.
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Server type.
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POS numbers and types.
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Number of printers (fiscal / thermal / electronic).
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Type of Software.
2. Advice on parameterization:
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Groups of families.
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Automatic discounts.
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Item tree.
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Combos, offers and promotions.
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Employee roles and privileges.
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Employee attendance control.
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Interface screen design.
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Development of macro and / or smart buttons.
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Command printing.
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Supplies.
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Units (purchase / base / production).
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Suppliers catalog.
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Inventory counting cycles.
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List management.
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Creation of recipes / sub-recipes / production articles.
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Production creation.
If you are thinking of acquiring or need support for the administration of ORACLE software, such as:
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OPERA PMS
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3700 POS
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9700 HMS
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E7 POS
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SIMPHONY
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MY INVENTORY
Netgroup has a new line of services that will allow you to buy the best option for your business and obtain the best performance from it.
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5. Permanent Operational Support:
Telephone and remote attention in situations such as:
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Fiscal printers blocking.
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Terminals offline.
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Reset passwords.
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Creation of employees.
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Account closings and issuance of tax documents.
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Recipe link with POS items.
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Creation in the system of new buttons.
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Equipment monitoring.
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Resolution of posting problems.
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Table blocking analysis.
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Join cash management.
6. Operational Audit for Hospitality Systems:
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We focus on establishing the best practices for your business, thus improving its profitability and the satisfaction of clients, collaborators and workers.
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Business analysis.
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Design and implementation of processes.
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Definition of procedures and instructions.
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Implementation of a control environment.
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KPIs and monitoring to achieve continuous improvement.
3. Hardware and software installation:
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Server and license.
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POS.
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mTablet.
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HandHeld.
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Management and installation of fiscal printers.
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Printers and KDS.
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Finger print.
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Rear display / Protect.
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Pager.
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Magnetic card.
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Bar code scanner.
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Interfaces: Transbank / Multicaja / Junaeb / Commercial Houses.
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Electronic billing.
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Cash management.
4. Personalized training for software management:
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Technical training for software management.
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Training and advice to optimize the operational flow.
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With Oracle RES 3700, you can smoothly issue electronic documents to better manage your business.
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We help you with the acquisition, parameterization, installation and solution of possible problems of your hospitality systems.
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Oracle Micros Hospitality to help hotels and restaurants manage their businesses.
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With Oracle RES 3700, you can smoothly issue electronic documents to better manage your business.
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Benefits
Reduce staff spending.
Increase in guests or customers with 24-hour online reservations.
Centralization of information.
Its use does not require specific computer knowledge.
Performance reports and trends.
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WHY WORK WITH US
Custom Courses
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Training developed for the specific demands and needs of the client.
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Courses include the practical part.
ISO Certificates
Quality in our processes and standards that ensure optimal work.
ISO 9001: 2015 certificates
In the certification process 27001.
Operational Continuity
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Quick response times.
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Permanent stock of spare parts, parts and pieces.
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Management of your company's equipment warranties.
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On-site technicians permanently.